Avid Ratings lets you understand everyone and everything that shapes your brand. With the introduction of the AvidCX platform, home industry professionals can now measure, understand, and improve how their brands perform at every touchpoint. AvidCX is the first-ever 360º platform that cost-effectively measures and analyzes each step in the total brand experience.
Avid Ratings provides a customized dashboard revealing your scores against competitive benchmarks and customer-experience trends, while highlighting recurring events so you measure, monitor, and optimize the experience real-time, creating loyal brand advocates along the way.
- Avid Reports® confidentially compares results with others in the industry.
- Monitor trends overtime.
- Reveals how products and services are performing.
- Identifies areas that are most in need of improvement and those of greatest success.
- Discloses and compares performance throughout the supply chain.
- Receive notifications on items that deserve immediate attention.
- Links performance metrics to employee and/or partner compensation, if so chosen. Internal collaboration to effectively resolve items that need attention.
Star Ratings and Reviews
Web Monitoring & Review Building
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